Customer Service Representative at Concentrix Bridgetowne! Dayshift Account

Concentrix; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading customer service provider is hiring a Customer Service Representative in Quezon City. This full-time role involves managing customer inquiries, ensuring high satisfaction levels through effective communication, and collaborating with teammates to enhance service quality. Candidates should have a high school diploma and strong communication skills. No experience is needed.

Qualifications

• No experience required, but a high school diploma or equivalent is necessary.
• Proficiency in English and strong customer service skills are essential.
• Excellent communication and interpersonal skills are highly valued.

Responsibilities

• Handle customer inquiries and provide solutions.
• Maintain high customer satisfaction through effective communication.
• Document interactions accurately in the company database.
• Assist in resolving customer complaints and issues.
• Collaborate with team members to improve service quality.

Skills

Proficient in English Language

Strong Customer Service skills

Excellent communication skills

Interpersonal skills

Ability to work in a fast-paced environment

Education

High School Diploma or equivalent

Job description

Customer Service Representative at Concentrix Bridgetowne! Dayshift Account

Concentrix

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

• Handle customer inquiries and provide solutions in a timely manner.
• Maintain high levels of customer satisfaction through effective communication.
• Document interactions accurately in the company database.
• Assist in the resolution of customer complaints and issues.
• Collaborate with team members to improve service quality and efficiency.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English Language
• Skills and Competencies: Strong Customer Service skills
• Qualities and Traits: Excellent communication and interpersonal skills
• Qualities and Traits: Ability to work in a fast-paced environment