On-site - Manila 3-5 Yrs Exp Bachelor Full-time
Job Description
Employee Recognition and Rewards
Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
Others
Company Social Events, Office Parties
Professional Development
Professional Development
Job Summary
We are looking for an experienced Commercial Manager to oversee the performance, operations, and profitability of multiple MBE stores within an assigned area. The role ensures consistent service quality, compliance with company standards, achievement of sales targets, and strong relationships with courier and logistics partners. This position plays a key role in driving business growth, operational efficiency, and customer experience across all assigned branches.
Key Responsibilities
Store Operations Management
- Oversee daily operations of assigned MBE stores.
- Ensure stores are clean, organized, and aligned with brand standards.
- Monitor overall store performance and service quality.
- Track and analyze daily, weekly, and monthly sales performance.
- Review reports and identify areas for improvement.
- Support achievement of sales and profitability targets.
People Management & Training
- Supervise and support store teams and assistants.
- Conduct store visits for audit, coaching, and performance monitoring.
- Provide training and on-site support to improve team performance.
Business Development & Growth
- Support initiatives to develop new business opportunities.
- Execute strategies to increase sales and customer base.
- Implement promotional and merchandising activities.
- Implement cost control initiatives to improve profitability.
- Assist Finance team in credit, collection, and accounting coordination.
- Maintain accurate records of sales, expenses, and inventory.
- Manage relationships with courier and logistics partners.
- Ensure smooth coordination with external vendors and service providers.
Compliance & Reporting
- Ensure compliance with company policies, procedures, and safety standards.
- Prepare and analyze operational and sales reports.
- Ensure accurate documentation of store activities.
Qualifications
- Bachelor’s degree in Business Management or related field.
- At least 3–5 years of experience in retail management, operations, logistics, or related industries.
- Experience in courier, logistics, or franchise operations is an advantage.
- Strong analytical and reporting skills (MS Excel, Word, PowerPoint).
- Knowledge of logistics, shipping documentation, and customs processes is a plus.
- Ability to interpret sales and P&L reports for decision-making.
- Strong leadership, communication, and interpersonal skills.
- Able to work in a fast-paced environment with flexible schedules, including weekends.
Operations Management Sales Performance Team Leadership Cost Control Data Analysis Vendor Management Customer Service