Collections Strategist: Target‑Driven & Flexible Hours

Maya Bank, Inc.; Philippines; On-site; PHP 167,000 - 279,000; Full time

Job summary

Maya Bank, Inc. in the Philippines is seeking a Collection Associate to manage pre-delinquent and past-due accounts. The role focuses on meeting productivity targets while ensuring policy compliance and accurate loan records.

You will handle calls, update records, coordinate payments, prepare statements and waivers, and submit end-of-day reports. A strong track record in collections is required.

Qualifications

• BS degree in Finance or related field.
• Proven working experience as collection associate for lending and credit card.

Responsibilities

• Handles collection call outs.
• Maintains records of loan payments and client information.
• Monitors progress of existing loans/dues and coordinates with clients on payments/options.
• Prepares statements and reconciliations on client loans.
• Writes collection letters.
• Submits productivity/collection reports (end of day).
• Strategizes to achieve set targets.
• Willing to work long hours including weekends/holidays; shifting schedule.
• Addresses various customer issues.
• Evaluates and recommends waivers of charges.

Skills

Collection experience

Education

BS degree in Finance or related field

Job description

Maya Bank, Inc. in the Philippines is seeking a Collection Associate to manage pre-delinquent and past-due accounts. The role focuses on meeting productivity targets while ensuring policy compliance and accurate loan records.

You will handle calls, update records, coordinate payments, prepare statements and waivers, and submit end-of-day reports. A strong track record in collections is required.