Client Services Lead - People & Delivery (Hybrid)

Weareams; Manila; Híbrido; PHP 670.000 - 1.339.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Growth opportunities

Employee resource groups

Descripción de la vacante

AMS is seeking a Client Services Manager to drive the function's commercial and people strategies while leading and managing teams to meet contractual service commitments and quality standards.

You will support the Senior Manager/Client Services Director in developing talent, driving operational excellence, and delivering business outcomes in a collaborative environment. This role emphasizes growth, teamwork, and client success.

Formación

• Strong leadership and operational management skills.
• Ability to develop and empower teams by providing the necessary tools, training, and support.
• Excellent stakeholder management and communication skills.

Responsabilidades

• Execute people strategy across team span focusing on hiring, development, wellbeing, engagement, and retention.
• Lead, coach, and develop direct reports with a focus on tangible outcomes and career pathways.
• Conduct quarterly performance appraisals and manage delivery, compliance, and finance.

Conocimientos

Leadership

People management

Stakeholder management

Descripción del empleo

AMS is seeking a Client Services Manager to drive the function's commercial and people strategies while leading and managing teams to meet contractual service commitments and quality standards.

You will support the Senior Manager/Client Services Director in developing talent, driving operational excellence, and delivering business outcomes in a collaborative environment. This role emphasizes growth, teamwork, and client success.