Client Services Administrator (Intermediate) – Day Shift, Onsite

TOA Global; Angeles; On-site; PHP 502,000 - 647,000; Full time

Benefits offered by this job

Annual leave

HMO

Life Insurance

Day shift

Onsite office

Career growth

Job summary

TOA Global is hiring an Intermediate Client Service Administrator to manage admin operations for Australian accounting clients. Based onsite in Clark, Cebu, Manila, or Tarlac, you will handle onboarding, workflow tracking, and compliance tasks with a focus on accuracy and timely delivery.

You will coordinate BAS/IAS lodgments, ASIC/entity updates, and client communications, working in a supportive team to ensure smooth service delivery and billing accuracy.

Qualifications

• Two or more years of administrative experience in an Australian accounting practice or professional services.
• Proficiency with cloud accounting and practice management software including Xero and XPM.
• Knowledge of BAS/IAS cycles, income tax return processes, and ASIC reviews.
• Strong written and verbal English communication; meticulous and deadline-driven.

Responsibilities

• Monitor job workflows and deadlines; allocate work to accountants and track progress.
• Prepare and file income tax returns, BAS/IAS lodgments, and manage client sign-offs.
• Coordinate entity maintenance with external bodies and update records (ASIC, XPM).
• Oversee client onboarding/offboarding and support billing/budget reviews.

Skills

Administrative experience

Attention to detail

Organizational skills

Deadline management

Problem solving

English communication

Tools

Xero

Xero Practice Manager (XPM)

ATO Agent Portal

ASIC portals

Job description

TOA Global is hiring an Intermediate Client Service Administrator to manage admin operations for Australian accounting clients. Based onsite in Clark, Cebu, Manila, or Tarlac, you will handle onboarding, workflow tracking, and compliance tasks with a focus on accuracy and timely delivery.

You will coordinate BAS/IAS lodgments, ASIC/entity updates, and client communications, working in a supportive team to ensure smooth service delivery and billing accuracy.