Client Service Associate-Pool

BDO Unibank; Batangas City; On-site; PHP 279,000 - 391,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate in Batangas West to support over-the-counter banking transactions, deposits, withdrawals, remittances and related duties. You will process transactions accurately and in line with bank standards.

The role emphasizes customer service, compliance with bank policies, and timely processing. Fresh graduates are welcome with strong communication skills and a willingness to work onsite in Batangas West.

Qualifications

• Bachelor’s degree in Business (or related field).
• 1 year experience in branch operations preferred, fresh graduates welcome.
• Clear and effective communication required.
• Willing to work onsite in Batangas West.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides customer service to bank clients; may promote bank products and services.
• Performs other duties as required.
• Ensures compliance with bank policies, procedures and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree in Business

Job description

Job Description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Batangas West

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28332

Requirements