Client Service Associate-Pool

BDO Unibank; Makati; On-site; PHP 240,000 - 360,000; Full time

Job summary

BDO Unibank, Inc. in Makati seeks a Client Service Associate to accurately process deposits, withdrawals, remittances and other transactions, ensuring timely service in line with bank standards.

The role emphasizes strong customer service, compliance with policies, and on-site work. A bachelor’s degree is required and at least 1 year of branch operations experience is preferred, with clear communication as a key skill.

Qualifications

• Bachelor’s degree or equivalent in business or related field.
• At least 1 year experience in branch operations (fresh graduates considered).
• Strong communication skills and customer service mindset.
• Willing to work onsite in Makati.

Responsibilities

• Performs start and end of day banking activities and processing of transactions according to approved processes.
• Provides appropriate customer service and may promote bank products and services.
• Performs other duties as required and ensures compliance with bank policies.
• Adheres to regulatory requirements and internal controls.

Skills

Communicates clearly and effectively

Education

Bachelor’s degree relevant to the job

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Makati area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.