Client Service Associate

BDO Unibank; Valencia; On-site; PHP 167,400 - 245,520; Full time

Job summary

BDO Unibank, Inc. seeks a Client Service Associate to handle over-the-counter deposits, withdrawals, payments, and remittances with accuracy and timeliness. The role emphasizes customer service and adherence to bank standards.

The candidate should have a related bachelor's degree, be willing to work onsite in Valencia City, Bukidnon, and be prepared to promote the bank's products as part of daily duties.

Qualifications

• Bachelor's degree in a relevant field.
• Preferably 1 year experience in branch operations; fresh graduates welcome.
• Must communicate clearly and effectively.

Responsibilities

• Process deposits, withdrawals, payments, and other transactions accurately.
• Provide customer service and promote bank products and services.
• Perform start and end of day banking activities per guidelines.
• Ensure compliance with bank policies and regulatory requirements.

Skills

Clear communication

Education

Bachelor's degree (Business-adjacent)

Job description

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Valencia City, Bukidnon

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 29371