Client Service Associate

BDO Unibank; Valenzuela; On-site; PHP 200,880 - 334,800; Full time

Job summary

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. The Client Service Associate role focuses on accurate processing of deposits, withdrawals and other transactions while delivering excellent customer service and promoting bank products.

The position requires onsite work in Monumento Area with adherence to regulatory standards. The ideal candidate has a business-related degree and may have 1 year of branch operations

Qualifications

• Bachelor’s degree in business or related field.
• At least 1 year of experience in branch operations or fresh graduates welcome.
• Clear and effective communication skills.

Responsibilities

• Process over-the-counter deposits, withdrawals, payments, remittances and more according to bank standards.
• Provide customer service and promote bank products and services to clients.
• Perform start and end of day banking activities per approved processes.
• Ensure compliance with bank policies, procedures and regulatory requirements.
• Perform additional duties as needed.

Skills

Communicates clearly and effectively

Education

Bachelor's degree in business or related field

Job description

About BDO

BDO Unibank, Inc. is the Philippines’ leading full‑service bank, offering a wide range of financial and digital banking services. Guided by our brand promise “We Find Ways,” we are committed to delivering easy, reliable, and customer‑focused services. Build your career with a trusted industry leader.

Business Unit: Branch Banking Group

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank’s products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor’s degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Monumento Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

The BDO, BDO Unibank, and other BDO-related trademarks are owned by BDO Unibank, Inc. BDO Unibank Inc. ® All Rights Reserved.