Client Service Associate-Pool

BDO Unibank; Cagayan de Oro; On-site; PHP 180,000 - 240,000; Full time

Job summary

BDO Unibank, Inc. is seeking a Client Service Associate to join our branch operations in Cagayan de Oro. You will handle over-the-counter deposits, withdrawals, payments and other transactions with accuracy and promptness.

The role requires a bachelor's degree, strong communication, and a willingness to work onsite in Cagayan de Oro City. Fresh graduates are welcome, and prior branch experience is a plus as you support customer service and promote bank products.

Qualifications

• Bachelor's degree in a business-related field.
• 1 year experience in branch operations or fresh graduate acceptable.
• Excellent communication skills.

Responsibilities

• Process over-the-counter transactions accurately and timely.
• Provide customer service and promote bank products.
• Adhere to bank policies and regulatory requirements.

Skills

Clear communication

Customer service

Willingness to work onsite

Education

Bachelor's degree

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate Pool is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank's products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor's degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Cagayan de Oro City

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability.

Requirements: