Client Service Associate

BDO Unibank; Philippines; On-site; PHP 167,000 - 335,000; Full time

Job summary

BDO Unibank, Inc. is the Philippines' leading full-service bank offering a wide range of financial and digital services. The Client Service Associate processes over-the-counter transactions such as deposits, withdrawals, payments, and remittances with accuracy and efficiency to meet the bank's standards.

The role requires a bachelor's degree, preferably in business, and 1 year of branch operations experience, though fresh graduates are welcome. Onsite work in Taguig/Pateros is required.

Qualifications

• Bachelor's degree relevant to the job, preferably Business course.
• Preferably at least one year of branch operations experience.
• Fresh graduates may also be considered for the role.
• Clear and effective written and verbal communication.

Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards.
• Provides appropriate customer service to the bank's clients, including promoting products and services.
• Performs other duties as required and ensures compliance with policies and regulatory requirements.

Skills

Communicates clearly and effectively

Education

Bachelor's degree relevant to the job, preferably Business course

Job description

Job Description:

About BDO

BDO Unibank, Inc. is the Philippines' leading full-service bank, offering a wide range of financial and digital banking services. Guided by our brand promise "We Find Ways," we are committed to delivering easy, reliable, and customer-focused services. Build your career with a trusted industry leader.

Job Summary

The Client Service Associate is responsible for providing accurate, efficient and timely processing of over the counter transactions pertaining to deposits, withdrawals, payments, foreign exchange, remittances and other miscellaneous transactions in line with the Banks standards and requirements.

Key Responsibilities

• Performs start and end of day banking activities in line with approved processes and standards
• Provides appropriate customer service to the clients of the Bank; may include but not limited to promoting /offering bank's products and services
• Performs other duties that may be required from time to time
• Ensure compliance with Banks policies, procedures and regulatory requirements

Qualifications

• Bachelor's degree relevant to the job, preferably Business course
• Preferably at least one (1) year experience in branch operations in a commercial or universal bank, but open to fresh graduates
• Required Skill: Communicates clearly and effectively
• Willing to work onsite in Taguig/Pateros Area

BDO Unibank, Inc. provides equal opportunity to all qualified candidates. Hiring decisions are based on job requirements and candidate qualifications, and shall not be influenced by any consideration of race, color, religion, sex (including sexual orientation and gender identity), national or ethnic origin, or disability. Requisition ID: 28970

Requirements: