Client Relations & Back-Office Specialist (Onsite, HMO)

J-K Network Services; Laguna; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

HMO

Government benefits

13th Month Pay

Sick Leave

Job summary

A logistics company is looking for a Customer Service Staff member in Binan Laguna. This role involves handling back-office customer service operations, responding to inquiries, and providing support to team members. Candidates should hold a Bachelor’s degree and have 1-2 years of relevant experience. This on-site position offers a salary of Php18,000-Php25,000 and includes benefits such as HMO, sick leave, and 13th Month Pay.

Qualifications

• Bachelor’s degree holder.
• 1-2 years of experience as Customer Service Staff.
• Must be amenable to work on-site and attend face-to-face interviews.

Responsibilities

• Handle daily back-office customer service operations.
• Respond to client inquiries via email and phone.
• Prepare and maintain reports on inquiry volumes and service trends.
• Act as a key point of contact for escalated back-office concerns.

Skills

Customer service skills

Communication skills

Problem-solving

Education

Bachelor’s degree

Job description

A logistics company is looking for a Customer Service Staff member in Binan Laguna. This role involves handling back-office customer service operations, responding to inquiries, and providing support to team members. Candidates should hold a Bachelor’s degree and have 1-2 years of relevant experience. This on-site position offers a salary of Php18,000-Php25,000 and includes benefits such as HMO, sick leave, and 13th Month Pay.