Logistics Client Services Specialist — Bonus & HMO

J-K Network Services; Laguna; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Performance Bonus

Incentives

HMO

13th Month Pay

Job summary

A logistics company in Laguna is looking for a Client Services Officer to manage daily back-office customer service operations. The role requires a Bachelor's degree and 1-2 years of customer service experience. Responsibilities include responding to client inquiries, preparing reports, and supporting team members. The position offers a salary range of Php18,000-Php25,000 and includes benefits like HMO and performance bonuses.

Qualifications

• Bachelor's degree holder.
• At least 1-2 years of experience as a Customer Service Staff.
• Ability to attend face-to-face interviews and start as soon as possible.

Responsibilities

• Handles daily back-office customer service operations.
• Responds to client inquiries via email and phone.
• Ensures timely and accurate responses to customer requests.
• Provides support to team members.
• Prepares and maintains reports on customer interactions.
• Acts as a key contact for escalated customer concerns.

Skills

Customer service skills

Communication skills

Problem-solving skills

Education

Bachelor's degree

Job description

A logistics company in Laguna is looking for a Client Services Officer to manage daily back-office customer service operations. The role requires a Bachelor's degree and 1-2 years of customer service experience. Responsibilities include responding to client inquiries, preparing reports, and supporting team members. The position offers a salary range of Php18,000-Php25,000 and includes benefits like HMO and performance bonuses.