Logistics Client Services Coordinator | HMO + 13th Month

J-K Network Services; Laguna; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

HMO

13th Month Pay

Job summary

A logistics company in the Philippines is looking for a Customer Service Staff to handle daily back-office operations. This role involves responding to client inquiries and supporting team members. The ideal candidate holds a Bachelor's degree and has 1-2 years of experience in customer service. The position offers a salary range of Php18,000 to Php25,000 and includes benefits like HMO and 13th Month Pay. Immediate start is preferred.

Qualifications

• Bachelor's degree holder eligible.
• At least 1-2 years of experience as a Customer Service Staff required.
• Must be able to attend face-to-face interviews.

Responsibilities

• Handles daily back-office customer service operations.
• Responds to client inquiries via email and phone.
• Ensures timely and professional customer request handling.
• Supports team members by sharing product knowledge.
• Prepares reports on inquiry volumes and customer feedback.
• Acts as a contact for escalated back-office concerns.

Skills

Communication skills

Customer service experience

Education

Bachelor’s degree

Job description

A logistics company in the Philippines is looking for a Customer Service Staff to handle daily back-office operations. This role involves responding to client inquiries and supporting team members. The ideal candidate holds a Bachelor's degree and has 1-2 years of experience in customer service. The position offers a salary range of Php18,000 to Php25,000 and includes benefits like HMO and 13th Month Pay. Immediate start is preferred.