Logistics Customer Support Back‑Office Specialist (On‑Site)

J-K Network Services; Laguna; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

HMO

Government benefits

13th Month Pay

Sick Leave

Job summary

A logistics company in Binan Laguna is seeking a Customer Service Staff member to handle customer inquiries through various channels. The position requires a Bachelor's degree and at least one year of experience in back-office customer service operations. Responsibilities include providing information about products and coordinating with other departments for shipment updates. The role is on-site, with a competitive salary between Php18,000 and Php25,000, and includes benefits like HMO and 13th-month pay.

Qualifications

• At least 1 year of experience in back-office customer service operations.
• Ability to handle customer inquiries in a professional manner.
• Willing to work on-site and attend face-to-face interviews.

Responsibilities

• Handles customer inquiries and requests through email and phone.
• Provides accurate information regarding products and services.
• Coordinates with operations for timely shipment updates.
• Updates shipment records in the logistics system.

Skills

Customer service

Communication skills

Problem-solving

Education

Bachelor’s degree

Job description

A logistics company in Binan Laguna is seeking a Customer Service Staff member to handle customer inquiries through various channels. The position requires a Bachelor's degree and at least one year of experience in back-office customer service operations. Responsibilities include providing information about products and coordinating with other departments for shipment updates. The role is on-site, with a competitive salary between Php18,000 and Php25,000, and includes benefits like HMO and 13th-month pay.