Client Onboarding Specialist

VA Masters; General Santos; Remote; PHP 240.000 - 420.000; Vollzeit

Zusammenfassung

vamasters, Inc. is seeking a technically skilled GoHighLevel Onboarding Specialist to guide new clients through setup, create workflows, pipelines, and automations, and run onboarding calls with contractors who may be less tech-savvy. You will also engage in social media outreach between onboarding sessions to identify potential clients.

Strong GoHighLevel skills, clear communication, and a proactive approach to growth work are essential for success in this remote role.

Qualifikationen

• Hands-on experience building GoHighLevel workflows, pipelines, and automations.
• Experience leading client-facing calls (onboarding, customer success, or account management).
• Excellent spoken and written English with a clear, confident phone and video presence.
• Patience and ability to explain technical concepts simply.
• Experience with social media outreach or lead generation.
• Strong organizational skills and reliable follow-through.
• Comfortable working remotely with independent discipline.

Aufgaben

• Build and manage GoHighLevel workflows, pipelines, and automations for onboarding.
• Set up onboarding paths tailored to the specific service each client selects.
• Run and support client onboarding calls, guiding clients step by step through setup and requirements.
• Explain technical steps in simple, friendly language for clients who are not tech-savvy.
• Follow the established onboarding call schedule and checklist for every new client.
• Track each client's onboarding progress and follow up on missing information or tasks.
• Carry out social media outreach to find potential clients for our free Google audit offer.
• Keep client records, pipeline stages, and outreach activity accurate and up to date.

Kenntnisse

GoHighLevel workflows

Client-facing calls

English communication

Social media outreach

Organizational skills

Remote work readiness

Communication skills

Tools

Zoom

Google Meet

Jobbeschreibung

Job Summary:

First impressions with a new client are made in onboarding, and a technically skilled and people-friendly GoHighLevel Onboarding Specialist will make ours smooth, even for the least tech-comfortable contractor. You will build our client onboarding system and guide new clients through it, creating GoHighLevel workflows, pipelines, and automations that onboard each client based on the service they choose, and running onboarding calls with clients, many of whom are contractors who are not comfortable with technology. Between onboardings, you will help us find new clients through social media outreach. Strong GoHighLevel skills, patience and clarity on calls, and a proactive habit of filling your time with growth work make for the ideal candidate.

Key Responsibilities:

• Build and manage GoHighLevel workflows, pipelines, and automations for client onboarding
• Set up onboarding paths tailored to the specific service each client selects
• Run and support client onboarding calls, guiding clients step by step through setup and requirements
• Explain technical steps in simple, friendly language for clients who are not tech-savvy
• Follow the established onboarding call schedule and checklist for every new client
• Track each client's onboarding progress and follow up on missing information or tasks
• Carry out social media outreach to find potential clients for our free Google audit offer
• Keep client records, pipeline stages, and outreach activity accurate and up to date

Mandatory Skills:

• Proven hands-on experience building workflows, pipelines, and automations in GoHighLevel
• Experience running client-facing calls, such as onboarding, customer success, or account management
• Excellent spoken and written English with a clear, confident phone and video presence
• Patience and the ability to explain technical concepts in simple terms
• Experience with social media outreach or lead generation
• Strong organizational skills and follow-through
• Clear-headed, deadline-minded, and well suited to independent remote work
• Strong communication skills

Preferred Skills:

• Experience working with contractors, home services, or trade businesses
• Experience in a marketing agency environment
• Familiarity with Google Business Profile and local SEO concepts
• Experience with outreach on Facebook, Instagram, LinkedIn, or local Facebook groups
• Experience with video call and screen-share tools such as Zoom or Google Meet
• Comfortable running several projects side by side without letting quality slip

Why Join Us:

Join a growing team where you will own the client experience from day one. You will build the systems that make onboarding smooth, help clients feel confident and supported, and play a direct role in bringing new business through the door. We value initiative, patience, and people who enjoy both building and connecting.