Client Experience Associate | Cebu

ResultsCX; Lapu-Lapu; Presencial; PHP 240.000 - 360.000; Tempo integral

Resumo da vaga

ResultsCX is seeking a Client Experience Associate in Newtown, Lapu-Lapu City, Cebu. The role focuses on positive interactions, guiding customers, and providing accurate information with professionalism. You will assist in evaluating options and maintaining strong communication with clients, contributing to team goals and operational initiatives.

The position is full-time and located on site in Cebu, Philippines, offering opportunities for growth through diverse customer interactions.

Qualificações

• Open to first-time job seekers, fresh graduates, and experienced professionals.
• Strong verbal and written communication skills.
• Comfortable using digital tools and web-based platforms.
• Organized and attentive when handling information and tasks.
• Adaptable and willing to learn new processes and procedures.
• High School Graduate, Senior High School Graduate, ALS Graduate, or equivalent.

Responsabilidades

• Engage with individuals in a professional, courteous, and positive manner.
• Understand needs and provide relevant guidance and assistance.
• Offer support related to general inquiries, available resources, and solutions.
• Share accurate information while maintaining a high standard of professionalism.
• Assist individuals in evaluating available options based on their circumstances.
• Foster positive relationships through effective communication and active listening.
• Contribute to team objectives and operational initiatives.

Conhecimentos

Verbal communication

Written communication

Organization

Adaptability

Digital tools

Customer service

Formação

High School Diploma / ALS

Ferramentas

Web-based platforms

Descrição da vaga

Position: Client Experience Associate
Location: Newtown, Lapu-Lapu City, Cebu
Employment Type: Full-Time

Make a Positive Impact Through Meaningful Interactions

If you enjoy communicating with people, understanding different situations, and helping others navigate available options, this opportunity could be a great fit for you.

Responsibilities

• Engage with individuals in a professional, courteous, and positive manner
• Understand needs and provide relevant guidance and assistance
• Offer support related to general inquiries, available resources, and solutions
• Share accurate information while maintaining a high standard of professionalism
• Assist individuals in evaluating available options based on their circumstances
• Foster positive relationships through effective communication and active listening
• Contribute to team objectives and operational initiatives

Qualifications

• Open to first-time job seekers, fresh graduates, and experienced professionals
• Strong verbal and written communication skills
• Comfortable using digital tools and web-based platforms
• Organized and attentive when handling information and tasks
• Adaptable and willing to learn new processes and procedures
• High School Graduate, Senior High School Graduate, ALS Graduate, or equivalent