Build Your Career in Sales & Retention | Newtown Cebu

ResultsCX Named ‘Major Contender’ in Everest Group; Lapu-Lapu; Vor Ort; PHP 201.000 - 335.000; Vollzeit

Zusammenfassung

Service Experience Associate role in Newtown, Lapu-Lapu City, Cebu, Philippines. The job focuses on helping customers, understanding needs, and guiding them to solutions in a friendly, professional manner.

Responsibilities include addressing inquiries, providing information, building relationships, and contributing to team goals. Open to fresh graduates; requires good communication, computer literacy, and a detail-oriented, organized approach; willingness to learn.

Qualifikationen

• Open to first-time job seekers, recent graduates, and applicants with previous work experience
• Good verbal and written communication skills
• Comfortable using computers and web-based applications
• Detail-oriented and organized when handling information
• Willing to learn new processes and adapt to business needs
• High School Graduate, Senior High School Graduate, ALS Graduate, or equivalent

Aufgaben

• Interact with customers in a professional and friendly manner
• Understand customer needs and provide appropriate information and assistance
• Guide customers through account-related concerns, service inquiries, and available solutions
• Respond accurately to questions while delivering a positive customer experience
• Help customers make informed decisions based on their needs and preferences
• Build strong customer relationships through effective communication and support
• Contribute to achieving team and service goals

Kenntnisse

Verbal and written communication

Computer literacy

Detail-oriented

Willingness to learn

Customer service orientation

Team collaboration

Ausbildung

High School Diploma / equivalent

Jobbeschreibung

Position: Service Experience Associate
Location: Newtown, Lapu-Lapu City, Cebu
Employment Type: Full-Time

Help Build Positive Customer Experiences

If you enjoy connecting with people, understanding their needs, and helping them find solutions, this opportunity may be a great fit for you.

Key Responsibilities

• Interact with customers in a professional and friendly manner
• Understand customer needs and provide appropriate information and assistance
• Guide customers through account-related concerns, service inquiries, and available solutions
• Respond accurately to questions while delivering a positive customer experience
• Help customers make informed decisions based on their needs and preferences
• Build strong customer relationships through effective communication and support
• Contribute to achieving team and service goals

Qualifications

• Open to first-time job seekers, recent graduates, and applicants with previous work experience
• Good verbal and written communication skills
• Comfortable using computers and web-based applications
• Detail-oriented and organized when handling information
• Willing to learn new processes and adapt to business needs
• High School Graduate, Senior High School Graduate, ALS Graduate, or equivalent