Cebu Customer Support Specialist | Hybrid & Growth

JobsAvenuePH; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Job description

JobsAvenuePH

On-site - Cebu No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Employee Recognition Program

Government Mandated Benefits

Insurance Health & Wellness

Disability Insurance, Health Insurance, Life Insurance, HMO

Employee Discount, Sleeping Quarters

Professional Development

Employee Assistance Program, Professional Development

Maternity & Paternity Leave, Vacation Leave, Volunteer Time Off

Are you looking for a stable career opportunity in the BPO industry?

We are hiring Customer Service Representatives, Chat Support Representatives, Technical Support Representatives, and Non-Voice Associates for multiple career opportunities in Cebu.

This opportunity is ideal for:

• College Graduates
• Career Shifters
• Applicants with or without call center experience

Preferred locations include:

• Naga City Cebu
• Cordova
• Carcar City
• Balamban
• Nearby Cebu Province Areas

Job Responsibilities

• Assist customers through phone, chat, or email support
• Provide accurate information regarding products and services
• Resolve customer concerns professionally
• Maintain quality customer experience standards
• Document customer interactions and transactions
• Follow company procedures and service guidelines

Qualifications

• At least Senior High School Graduate
• High School Graduate (Old Curriculum) may apply
• College Undergraduate or College Graduate
• Basic computer navigation skills
• Willing to work onsite or hybrid setup depending on account requirements
• Open to applicants with or without BPO experience

Why Join Us?

• Competitive Salary Packages
• HMO and Medical Benefits
• Performance Bonuses and Incentives
• Employee Discounts and Partner Perks
• Gym and Wellness Program Discounts
• Mental Health and Employee Assistance Programs
• Supportive Environment for Fresh Graduates and Career Shifters
• Coaching and Development Programs
• Career Growth and Internal Promotion Opportunities
• Inclusive and Team-Oriented Culture

Whether you’re starting your first job, changing careers, or looking for better opportunities, this is your chance to build a long-term career in one of the fastest-growing industries in the Philippines.

English Language Customer Service Problem Solving Team Player Strong Work Ethic Technical Skills Back Office Support People Skills Organizational Skills Call Centre