Client Executive

NQA Philippines, Inc.; Muntinlupa; On-site; PHP 334,800 - 502,200; Full time

Job summary

A leading consulting firm in Metro Manila is seeking a Client Executive to manage key client accounts and drive account growth. The ideal candidate will have a Bachelor's degree in business or marketing, complemented by 1-2 years of experience in client-facing roles. Responsibilities include regular client check-ins, collaboration with internal teams for customized solutions, and executing contract negotiations. Strong communication and analytical skills are essential for success in this role.

Qualifications

• 1 or 2+ years in client-facing roles such as account management or sales.
• Ability to thrive in fast-paced environments with travel as needed.

Responsibilities

• Manage a portfolio of client accounts with regular check-ins and needs assessments.
• Collaborate with internal teams to deliver customized solutions and resolve issues.
• Develop and execute account strategies including contract negotiations.

Skills

Strong communication

Negotiation skills

Relationship-building

Analytical mindset

Education

Bachelor's degree in business, marketing, or related field

Job description

Client Executives serve as the primary point of contact for key clients, managing relationships, driving account growth, and ensuring service delivery aligns with business objectives. This role combines sales, account management, and consultative expertise to foster long-term partnerships and revenue expansion.

Key Responsibilities

• Manage a portfolio of client accounts by conducting regular check-ins, performance reviews, and needs assessments to identify upsell and cross-sell opportunities.
• Collaborate with internal teams (sales, product, support) to deliver customized solutions, resolve issues promptly, and exceed client expectations.
• Develop and execute account strategies, including contract negotiations, renewals, and reporting on KPIs like retention rates and revenue growth

Requirements and Qualifications

• Bachelor's degree in business, marketing, or a related field; 1 or 2 + years in client-facing roles such as account management or sales.
• Strong communication, negotiation, and relationship-building skills.
• Analytical mindset for market trends and data-driven insights; ability to thrive in fast-paced environments with travel as needed.