Chat Support Specialist — Paid Training & Growth

Metacom Careers; Metro Manila; Presencial; PHP 167.000 - 279.000; Jornada completa

Descripción de la vacante

Metacom Careers in the Philippines is hiring for chat support roles suitable for fresh graduates or those new to the BPO industry. Paid training starts from day one, with opportunities to grow within the company. You will handle customer inquiries via chat and document interactions.

Shifts include weekends and holidays; onsite work in Davao City is required. The role emphasizes timely, professional responses and escalating complex issues when needed.

Formación

• Fresh graduates welcome to apply.
• Paid training starts from day one.
• Onsite work in Davao City is required.
• Shifts include weekends and holidays.
• Chat with customers to provide accurate information and document interactions.
• Elevate complex issues to resolve efficiently.

Responsabilidades

• Handle customer inquiries via chat.
• Provide accurate information and guidance.
• Document interactions in the system.
• Escalate issues when needed.
• Maintain professionalism and timely responses.

Conocimientos

Chat support

Customer service

Written communication

Problem solving

Descripción del empleo

Metacom Careers in the Philippines is hiring for chat support roles suitable for fresh graduates or those new to BPO. Paid training starts from day one, with opportunities to grow and promote within the company.

You will handle customer inquiries via chat, provide accurate information, document interactions, and elevate complex issues while maintaining professionalism and timely responses. Shifts include weekends and holidays, and onsite work in Davao City is required.