Chat Support Specialist - Paid Training And Growth Davao

Metacom Careers; Davao City; Presencial; PHP 156.000 - 246.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training from Day 1

Descripción de la vacante

Metacom Careers in Davao City is hiring for chat support roles, welcoming High School graduates, college level, or graduates. Paid training starts from Day 1, and growth opportunities are available. You will respond to customer inquiries through chat, provide accurate information, document interactions, and elevate complex concerns.

The position offers entry-level training and the chance to develop customer service skills within a growing BPO environment in the Philippines.

Formación

• Respond to customer inquiries via chat and provide helpful, accurate information.
• Document customer interactions clearly and thoroughly for each chat session.
• Escalate complex issues to the appropriate team promptly and professionally.

Responsabilidades

• Respond to customer inquiries through chat.
• Provide accurate information and assist customers effectively.
• Document interactions and outcomes for each chat session.
• Escalate complex concerns to higher support level when needed.

Conocimientos

Customer service

Chat support

Educación

High school graduate

College level or graduate

Descripción del empleo

Job Description:

Metacom Careers in Davao City is hiring for chat support roles. We welcome High School graduates, college level, or graduates—whether you’re a fresh applicant or an experienced BPO or customer service professional. Paid training starts from Day 1, and we offer growth opportunities. You will respond to customer inquiries through chat, provide accurate information, document interactions, and elevate complex concerns.