Chat Support Representative - Eton Centris Site - Work Onsite

TalentLink Outsourcing; Quezon City; On-site; PHP 223,000 - 357,000; Full time

Benefits offered by this job

Competitive salary range

Paid training

HMO and government-mandated benefits

13th-month pay

Annual performance-based salary increases

Anniversary bonus

Job summary

A customer service company in Quezon City seeks individuals for customer support roles. Responsibilities include responding to inquiries, resolving issues, and maintaining records. Fresh graduates and vocational graduates are encouraged to apply, and full training will be provided. Benefits include competitive salary, paid training, HMO, and performance-based incentives.

Qualifications

• No BPO experience needed; full training provided.
• Welcoming fresh grads, SHS grads, college undergrads, vocational grads.
• Ability to collaborate with team members to improve service quality.

Responsibilities

• Respond promptly to customer inquiries via email and chat.
• Provide accurate information about products and services.
• Efficiently resolve customer issues and complaints.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service quality.
• Achieve team performance targets.

Skills

Customer service

Communication

Problem solving

Team collaboration

Job description

• Respond promptly to customer inquiries via email and chat only
• Provide accurate information about products and services
• Efficiently resolve customer issues and complaints
• Maintain detailed and accurate records of all customer interactions
• Collaborate with team members to continuously improve service quality
• Achieve and contribute to team performance targets

What We Offer:

• Competitive salary range
• No BPO experience needed – we provide full training!
• Welcoming fresh grads, SHS grads, college undergrads, vocational grads
• 20% night differential pay
• Paid training and attractive incentives
• HMO and government-mandated benefits
• 13th-month pay and paid vacation/personal leave
• Anniversary bonus and annual performance-based salary increases
• Work onsite with a supportive and professional team

Apply now and start your career with ALORICA PH!