Chat Support Representative (Non-voice) - Cubao Site - ONSITE JOB

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Competitive salary range

Paid training

HMO and government-mandated benefits

Anniversary bonus

Annual performance-based salary increases

Job summary

A leading outsourcing company is seeking a Chat Support Representative for on-site work in Quezon City. This position does not require prior experience, and full training will be provided. Responsibilities include responding to customer inquiries via email and chat, providing accurate information, and resolving issues efficiently. The company offers a supportive team environment, competitive salary, and mandated benefits including 13th month pay.

Qualifications

• No experience required; open to fresh graduates and vocational graduates.
• Full training provided by the company.

Responsibilities

• Respond promptly to customer inquiries via email and chat.
• Provide accurate information about products and services.
• Efficiently resolve customer issues and complaints.

Skills

English Language

Customer Service

Problem Solving

Team Player

Interpersonal Skills

Organizational Skills

Education

High School Graduate

Job description

Chat Support Representative (Non-voice) - Cubao Site - ONSITE JOB

TalentLink Outsourcing

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

• Respond promptly to customer inquiries via email and chat only
• Provide accurate information about products and services
• Efficiently resolve customer issues and complaints
• Maintain detailed and accurate records of all customer interactions
• Collaborate with team members to continuously improve service quality
• Achieve and contribute to team performance targets

What We Offer:

• Competitive salary range
• No BPO experience needed – we provide full training!
• Welcoming fresh grads, SHS grads, college undergrads, vocational grads
• Paid training and attractive incentives
• HMO and government-mandated benefits
• 13th-month pay and paid vacation/personal leave
• Anniversary bonus and annual performance-based salary increases
• Work onsite with a supportive and professional team

Apply now and start your career with ALORICA PH!

English Language Customer Service Problem Solving Team Player Account Management Technical Skills Back Office Support Call Centre Interpersonal Skills People Skills Organizational Skills