Chat Support Representative - Eton Centris Site - Work Onsite

Talentlink Outsourcing; Philippines; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Full training

HMO

13th month pay

Paid vacation/leave

Job summary

TalentLink Outsourcing is hiring a Chat Support Representative for onsite work at Eton Centris, Quezon City. No experience is required; fresh grads and SHS graduates are welcome, with full training provided to prepare you for customer service tasks.

You'll respond to inquiries via chat and email, learn product details, and collaborate with a professional team to meet performance targets while enjoying government-mandated benefits and a competitive salary.

Qualifications

• No exp required; high school graduate accepted.
• On-site role requiring in-person presence at the Quezon City site.
• Strong communication and learning mindset to complete training.

Responsibilities

• Respond promptly to customer inquiries via email and chat only
• Provide accurate information about products and services
• Efficiently resolve customer issues and complaints
• Maintain detailed and accurate records of all customer interactions
• Collaborate with team members to continuously improve service quality
• Achieve and contribute to team performance targets

Skills

English language

Customer service

Problem solving

Team player

Account management

Technical skills

Back office support

Call centre

Interpersonal skills

People skills

Organizational skills

Job description

Chat Support Representative - Eton Centris Site - Work Onsite

TalentLink Outsourcing

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Government Mandated Benefits

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

Maternity & Paternity Leave, Sick Leave, Unpaid Extended Leave, Vacation Leave, Volunteer Time Off

Work-Life Balance

• Respond promptly to customer inquiries via email and chat only
• Provide accurate information about products and services
• Efficiently resolve customer issues and complaints
• Maintain detailed and accurate records of all customer interactions
• Collaborate with team members to continuously improve service quality
• Achieve and contribute to team performance targets

What We Offer:

• Competitive salary range
• No BPO experience needed – we provide full training!
• Welcoming fresh grads, SHS grads, college undergrads, vocational grads
• Paid training and attractive incentives
• HMO and government-mandated benefits
• 13th-month pay and paid vacation/personal leave
• Anniversary bonus and annual performance-based salary increases
• Work onsite with a supportive and professional team

English Language Customer Service Problem Solving Team Player Account Management Technical Skills Back Office Support Call Centre Interpersonal Skills People Skills Organizational Skills

Working Location

South Tower, Three Cyberpod Centris, Eton Centris, EDSA corner Quezon Ave., Quezon City, Cyberpod Centris One - Eton Centris. 831-A Edsa Cor. Quezon Ave., Diliman, Quezon City, 1100 Metro Manila, Philippines