Onsite Chat Support: Entry-Level with Paid Training (QC)

Talentlink Outsourcing; Philippines; On-site; PHP 279,000 - 502,000; Full time

Benefits offered by this job

Full training

HMO

13th month pay

Paid vacation/leave

Job summary

TalentLink Outsourcing is hiring a Chat Support Representative for onsite work at Eton Centris, Quezon City. No experience is required; fresh grads and SHS graduates are welcome, with full training provided to prepare you for customer service tasks.

You'll respond to inquiries via chat and email, learn product details, and collaborate with a professional team to meet performance targets while enjoying government-mandated benefits and a competitive salary.

Qualifications

• No exp required; high school graduate accepted.
• On-site role requiring in-person presence at the Quezon City site.
• Strong communication and learning mindset to complete training.

Responsibilities

• Respond promptly to customer inquiries via email and chat only
• Provide accurate information about products and services
• Efficiently resolve customer issues and complaints
• Maintain detailed and accurate records of all customer interactions
• Collaborate with team members to continuously improve service quality
• Achieve and contribute to team performance targets

Skills

English language

Customer service

Problem solving

Team player

Account management

Technical skills

Back office support

Call centre

Interpersonal skills

People skills

Organizational skills

Job description

TalentLink Outsourcing is hiring a Chat Support Representative for onsite work at Eton Centris, Quezon City. No experience is required; fresh grads and SHS graduates are welcome, with full training provided to prepare you for customer service tasks.

You'll respond to inquiries via chat and email, learn product details, and collaborate with a professional team to meet performance targets while enjoying government-mandated benefits and a competitive salary.