Chat Support Representative - Eton Centris Site

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Job summary

A professional outsourcing company in Quezon City is looking for customer service representatives to respond to inquiries via email and chat. No prior experience is necessary as training will be provided. Fresh graduates and undergraduates are welcome to apply. Candidates must be willing to work onsite and collaborate with a supportive team.

Qualifications

• No BPO experience needed, training will be provided.
• Fresh graduates and undergraduates are welcome.
• Willingness to work onsite.

Responsibilities

• Respond to customer inquiries via email and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Job description

• Respond to customer inquiries via email and chat ONLY.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

• No BPO experience needed – We’ll train you!
• Fresh grads, SHS grads, College undergrads? YOU ARE ALL WELCOME!
• Willing to work Onsite with a professional & supportive team