Chat Support, Nonvoice & Remote Jobs PH

Olympuz-Edward Belacse Career Consultancy Services; Parañaque; Remote; PHP 167,000 - 446,000; Full time

Benefits offered by this job

HMO and medical benefits

Government-mandated benefits

Career growth opportunities

Work-from-home setup

Job summary

Olympuz-Edward Belacse Career Consultancy Services is hiring for voice and non-voice customer support roles in the Philippines. Roles include handling inquiries by phone, chat, and email, with training provided. Expect to document interactions, meet SLAs, and assist with back-office tasks.

Flexible setups may apply for selected accounts, including work-from-home opportunities. Applicants from fresh graduates to experienced professionals are welcome, with earnings ranging based on role and

Qualifications

• Excellent communication and interpersonal skills.
• Basic computer and typing skills.
• Willing to undergo training and coaching.
• Open to applicants with or without BPO experience depending on account.

Responsibilities

• Handle inbound and outbound customer inquiries professionally.
• Provide accurate information about products, services, and accounts.
• Resolve issues while maintaining high service standards.
• Document interactions in company systems.
• Assist customers via chat, email, and tickets.
• Meet service level agreements and response targets.
• Support data entry and administrative tasks as needed.
• Maintain data integrity and confidentiality.

Skills

Good communication

Interpersonal skills

Typing skills

Willing to train

BPO-experience flexibility

Education

High School diploma / Senior High School

College undergraduates welcome

Job description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Professional Development

Employee Assistance Program, Job Training

Work-Life Balance

Work from Home

CareerFlex PH connects aspiring professionals with job opportunities from trusted partner companies nationwide. Whether you’re a fresh graduate, a career shifter, or an experienced professional, we may have a role that fits your skills and career goals.

What You’ll Do

Voice / Customer Support Roles

• Handle inbound and outbound customer inquiries in a professional manner
• Provide accurate information about products, services, and account concerns
• Resolve customer issues while maintaining high service standards
• Document interactions and updates in company systems

Non-Voice / Chat Support Roles

• Assist customers via chat, email, and ticketing platforms
• Investigate and resolve concerns efficiently
• Meet service-level agreements and response time targets

Back Office / Administrative Roles

• Perform data entry, record-keeping, and report generation
• Process transactions and administrative requests accurately
• Support internal teams with documentation and operational tasks
• Ensure data integrity and confidentiality

Qualifications

• At least High School or Senior High School graduate; college undergraduates and graduates are also welcome (depending on account requirements)
• Good communication and interpersonal skills
• Basic computer and typing skills
• Willing to undergo training and coaching
• Open to applicants with or without BPO experience (depending on account availability)

Earn between PHP 15, 000 to PHP 40,000+ per month, depending on the role, experience, account, and employer requirements

HR Manager Olympuz-Edward Belacse Career Consultancy Services

Additional benefits may include:

• HMO and medical benefits
• Government-mandated benefits
• Career growth opportunities
• Work-from-home setup for selected accounts

Why Apply?

• Opportunities for career growth and promotion
• Beginner-friendly roles
• Flexible work setups: onsite, hybrid, or work-from-home
• Guidance throughout the application process

Tips

Some of our features may not work properly on your device.