CSR - Pure Chat Support (Travel Account) - No BPO exp required

Olympuz-Edward Belacse Career Consultancy Services; Quezon City; On-site; PHP 167,400 - 446,400; Full time

Benefits offered by this job

13th Month Pay

HMO & Medical Benefits

Attendance Bonuses

Night Differential Pay

Performance Incentives

Paid Training

Work-From-Home Setup

Job summary

Olympuz-Edward Belacse Career Consultancy Services in Quezon City is seeking candidates for CSR - Pure Chat Support on a hybrid basis. Roles include voice and non-voice chat support, back office tasks, and data entry, with training provided and opportunities across multiple accounts.

The position requires at least a high school diploma, good communication, and basic computer skills. Fresh graduates are welcome; salary ranges vary by account and performance.

Qualifications

• High school or college education depending on account requirements.
• Good communication and interpersonal skills.
• Basic computer navigation and typing skills.

Responsibilities

• Handle inbound and outbound customer inquiries professionally.
• Provide accurate information about products, services, and accounts.
• Document customer interactions and updates in company systems.

Skills

Good communication

Typing skills

Basic computer navigation

Willing to undergo training

Fresh graduates welcome

Education

High School Graduate

Job description

CSR - Pure Chat Support (Travel Account) - No BPO exp required

Olympuz-Edward Belacse Career Consultancy Services

Hybrid - Quezon City No Exp Required High/Senior High School Full-time

Chat

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays

Insurance Health & Wellness

Professional Development

Employee Assistance Program, Job Training

Work-Life Balance

Work from Home

Read More

To apply, please submit the following:

• Highest Educational Attainment

Olympuz PH is connecting aspiring professionals with career opportunities from various partner companies nationwide. Whether you're a fresh graduate, career shifter, or experienced professional, we may have an opportunity that matches your skills and career goals.

Key Responsibilities

Voice / Customer Support Roles

• Handle inbound and outbound customer inquiries professionally.
• Provide accurate information regarding products, services, and account concerns.
• Resolve customer issues while maintaining excellent service standards.
• Document customer interactions and updates in company systems.

Non-Voice / Chat Support Roles

• Assist customers through chat, email, and ticketing platforms.
• Investigate and resolve customer concerns efficiently.
• Maintain service-level agreements and response time targets.
• Ensure accurate documentation and case management.

Back Office / Administrative Roles

• Perform data entry, record maintenance, and report generation.
• Process transactions and administrative requests accurately.
• Support internal teams with documentation and operational tasks.
• Maintain data integrity and confidentiality.

Qualifications

• At least High School Graduate, Senior High School Graduate, College Undergraduate, or College Graduate (depending on account requirements).
• Good communication and interpersonal skills.
• Basic computer navigation and typing skills.
• Willing to undergo training and coaching.
• Open to fresh graduates and applicants with or without BPO experience (depending on account availability).

Competitive Salary Packages: PHP 15,000 – PHP 40,000+ per month (depending on role, experience, account, and employer requirements)

Potential Benefits May Include:

• Performance Incentives
• Attendance Bonuses
• Night Differential Pay
• HMO & Medical Benefits
• Paid Training
• Government-Mandated Benefits
• Work-From-Home Setup (Selected Accounts)

Compensation, benefits, and role availability may vary depending on the hiring company and account requirements.

Why Apply?

Multiple openings nationwide

Opportunities for career growth and promotion

Flexible opportunities including onsite, hybrid, and WFH setups

Guidance throughout the application process

IMPORTANT REMINDER

CareerFlex PH DOES NOT ask for application fees, processing fees, training fees, or personal banking information during the recruitment process. Always verify official communication channels before sharing sensitive information.

Team Player Customer Service Back Office Support Technical Skills

Preview

CEO Olympuz-Edward Belacse Career Consultancy Services

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