Chat & Logistics Support Specialist — Weekends Off

Caldwell Communications Consultancy Philippines; Pasig; On-site; PHP 167,400 - 390,600; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay

Regular Salary Increases

Paid Training

Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A customer service consulting firm located in Pasig is seeking motivated individuals for a full-time Chat Support role. This position offers competitive salary packages, HMO coverage from day one, and performance bonuses. Candidates should be high school graduates or higher, with BPO experience as a plus, but not required. Enjoy fixed weekends off and the opportunity for career advancement while maintaining customer satisfaction through effective communication.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite and attend on-site interviews.
• Fresh graduates excited to build a career.

Responsibilities

• Provide top-tier support by resolving customer concerns.
• Maintain accurate and updated records in the system.
• Ensure customer satisfaction by resolving issues.
• Stay informed about company products and policies.
• Collaborate with the team for continuous improvement.

Skills

Interpersonal Skills

Customer Service

Problem Solving

Team Player

Organizational Skills

Back Office Support

Call Centre

Education

High School Graduate or higher

Job description

A customer service consulting firm located in Pasig is seeking motivated individuals for a full-time Chat Support role. This position offers competitive salary packages, HMO coverage from day one, and performance bonuses. Candidates should be high school graduates or higher, with BPO experience as a plus, but not required. Enjoy fixed weekends off and the opportunity for career advancement while maintaining customer satisfaction through effective communication.