Onsite Pasay Chat Support Specialist – Delight Customers

TTEC; Pasay; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Great compensation package

Performance bonus opportunities

Tuition reimbursement

Wellness and healthcare benefits

Paid time off (PTO)

Job summary

A leading customer service provider is seeking a Chat Customer Service Representative to work onsite in Pasay. The role involves resolving customer issues via chat and other communication channels. Candidates must have completed senior high school and have 1-2 years of experience in BPO customer service. The position offers competitive compensation, benefits, and opportunities for professional development.

Qualifications

• One to two years of BPO customer service experience is required.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Technical troubleshooting

Effective communication

Education

Completed senior high school or equivalent

Tools

Computer experience

Job description

A leading customer service provider is seeking a Chat Customer Service Representative to work onsite in Pasay. The role involves resolving customer issues via chat and other communication channels. Candidates must have completed senior high school and have 1-2 years of experience in BPO customer service. The position offers competitive compensation, benefits, and opportunities for professional development.