Chat & Logistics Support Specialist — Weekends Off

Caldwell Communications Consultancy Philippines; Mandaluyong; On-site; PHP 279,000 - 390,600; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage Starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading communications consultancy in Mandaluyong is seeking motivated individuals for chat support roles. This full-time position offers competitive salary packages, health insurance starting on day one, and career advancement opportunities. Candidates should be high school graduates, and while BPO experience is a plus, it is not required. Join a team that values growth and teamwork, ensuring customer satisfaction in a supportive environment.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite.
• Excited to build a career.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate records in internal systems.
• Ensure customer satisfaction by resolving issues efficiently.
• Stay informed on company products and processes.
• Collaborate with the team for continuous improvement.

Skills

Interpersonal Skills

Customer Service

Problem Solving

Team Player

Organizational Skills

Education

High School Graduate or Higher

Job description

A leading communications consultancy in Mandaluyong is seeking motivated individuals for chat support roles. This full-time position offers competitive salary packages, health insurance starting on day one, and career advancement opportunities. Candidates should be high school graduates, and while BPO experience is a plus, it is not required. Join a team that values growth and teamwork, ensuring customer satisfaction in a supportive environment.