Onsite Healthcare Chat Support Agent - Pasay

TTEC; Pasay; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Paid time off (PTO)

Wellness and healthcare benefits

Tuition reimbursement

Job summary

A leading customer service firm in Pasay is seeking a Chat Customer Service Representative to join their team. This onsite position focuses on resolving customer issues through various written platforms such as chat and email. The ideal candidate will have completed senior high school and possess 1-2 years of BPO customer service experience. The firm offers a supportive culture, professional development opportunities, and a competitive compensation package that includes performance bonuses and benefits like tuition reimbursement.

Qualifications

• One to two years of BPO customer service experience is required.
• Ability to recognize, apply and explain product or service knowledge.

Responsibilities

• Answer incoming communications from customers.
• Connect and resolve issues with customers using written communication.

Skills

Customer service experience

Written communication

Computer skills

Education

Completed senior high school or equivalent

Job description

A leading customer service firm in Pasay is seeking a Chat Customer Service Representative to join their team. This onsite position focuses on resolving customer issues through various written platforms such as chat and email. The ideal candidate will have completed senior high school and possess 1-2 years of BPO customer service experience. The firm offers a supportive culture, professional development opportunities, and a competitive compensation package that includes performance bonuses and benefits like tuition reimbursement.