Cebu City Call Center Agent — Growth, Training & Incentives

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

UP TO 28K monthly basic salary

Paid training and upskilling opportunities

Clear career growth and promotion paths

Job summary

A leading BPO service provider in Cebu City is seeking Customer Service Representatives / Call Center Agents. This role involves assisting customers with inquiries, providing solutions, and ensuring top-notch service. Candidates should be high school graduates with strong customer service skills and basic computer literacy. The position offers up to 28K monthly, along with paid training, performance incentives, and clear career growth paths in a collaborative environment.

Qualifications

• Strong customer service and problem-solving skills are essential.
• Basic computer skills required.
• Willingness to work onsite in Cebu City.

Responsibilities

• Handle inbound customer inquiries via phone, chat, or email.
• Provide accurate information about products and services.
• Resolve customer concerns efficiently and professionally.

Skills

Strong customer service skills

Problem-solving skills

Basic computer skills

Multitasking ability

Education

High School or Senior High School Graduate

Job description

A leading BPO service provider in Cebu City is seeking Customer Service Representatives / Call Center Agents. This role involves assisting customers with inquiries, providing solutions, and ensuring top-notch service. Candidates should be high school graduates with strong customer service skills and basic computer literacy. The position offers up to 28K monthly, along with paid training, performance incentives, and clear career growth paths in a collaborative environment.