Onsite Cebu Call Center Agent - Growth & Incentives

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 284,356 - 340,603; Full time

Benefits offered by this job

Competitive salary

Paid training and upskilling opportunities

Clear career growth and promotion paths

Job summary

A leading BPO company in Cebu City is hiring Customer Service Representatives/Call Center Agents to serve as the first point of contact for customers. You will assist with inquiries, provide solutions, and ensure excellent service. The role requires at least a high school graduate and strong customer service skills. The company offers a competitive salary of up to 28K monthly, performance incentives, paid training, and opportunities for career growth in a supportive work environment.

Qualifications

• Required to be a high school or senior high school graduate.
• Strong customer service and problem-solving skills are necessary.
• Basic computer skills and the ability to multitask are required.

Responsibilities

• Handle inbound customer inquiries via phone, chat, or email.
• Provide accurate information about products and services.
• Resolve customer concerns efficiently and professionally.

Skills

Strong customer service skills

Problem-solving skills

Basic computer skills

Ability to multitask

Education

High School or Senior High School Graduate

Job description

A leading BPO company in Cebu City is hiring Customer Service Representatives/Call Center Agents to serve as the first point of contact for customers. You will assist with inquiries, provide solutions, and ensure excellent service. The role requires at least a high school graduate and strong customer service skills. The company offers a competitive salary of up to 28K monthly, performance incentives, paid training, and opportunities for career growth in a supportive work environment.