Customer Service Agent — Paid Training, Onsite Cebu

Caldwell Communications Consultancy Philippines; Cebu City; On-site; PHP 223,200 - 312,480; Full time

Benefits offered by this job

Competitive salary + incentives

Paid training from Day 1

Supportive work environment

Job summary

A leading communications firm in Cebu City is seeking Call Center Agents. The role involves managing customer inquiries through phone, email, or chat while providing effective support in a dynamic environment. Candidates should be High School or Senior High School graduates, with no BPO experience required. The company offers a competitive salary along with benefits such as health insurance and paid training from day one. Applicants must be customer-focused and ready for an onsite shift schedule.

Qualifications

• High School/Senior High School graduate is needed, college preferred.
• Basic computer skills are essential.
• Willingness to work onsite and in shifting schedules.

Responsibilities

• Handle customer inquiries via phone, email, or chat.
• Provide information and resolve concerns.
• Deliver excellent customer support in a fast-paced environment.

Skills

Basic computer skills

Customer-focused

Education

High School/Senior High School graduate

Job description

A leading communications firm in Cebu City is seeking Call Center Agents. The role involves managing customer inquiries through phone, email, or chat while providing effective support in a dynamic environment. Candidates should be High School or Senior High School graduates, with no BPO experience required. The company offers a competitive salary along with benefits such as health insurance and paid training from day one. Applicants must be customer-focused and ready for an onsite shift schedule.