Carrier Integration Specialist

Clark Development Corporation; Angeles; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO and dependent coverage after year

Free meals

Free shuttle services

Recreational facility

Salary increases / promotions

Job summary

Swak BPO Corp. in Clark Freeport Zone, Angeles City, Pampanga, is seeking a Carrier Integration Assistant to join our dynamic team.

The role focuses on coordinating carrier transfer activities, maintaining documentation, and supporting operational and admin duties. Ideal candidates have 1–2 years in admin or BPO, strong communication, and proficiency with Excel; Applied Epic is a plus. On-site work with benefits included.

Qualifications

• 1+ year of admin or BPO experience.
• Strong written and verbal communication skills.
• Excellent data entry and documentation abilities.
• Proficient with Microsoft Excel.
• Experience coordinating with multiple teams.

Responsibilities

• Coordinate and manage carrier transfer activities, including notifications, progress tracking, confirmations, and timely completion of transfer requirements.
• Verify and maintain access credentials, policy availability, and transfer records, ensuring logins are established and communicated.
• Serve as liaison between carriers, branch teams, and U.S.-based stakeholders, providing status updates and facilitating communication.
• Maintain accurate documentation of transfer activities and updates within designated systems.
• Generate, update and manage reports, policy lists, master spreadsheets, carrier portals, and forms to support tracking and reporting.
• Support special projects and perform admin or operational duties, including data validation and process improvements.

Skills

Strong written and verbal comms

Time management

Problem-solving

Data entry

Microsoft Excel

Education

High School Diploma

Tools

Applied Epic

Job description

Swak BPO Corp. in Clark Freeport Zone, Angeles City, Pampanga, is seeking a Carrier Integration Assistant to join our dynamic team.

The role focuses on coordinating carrier transfer activities, maintaining documentation, and supporting operational and admin duties. Ideal candidates have 1–2 years in admin or BPO, strong communication, and proficiency with Excel; Applied Epic is a plus. On-site work with benefits included.