Integrations Assistant

Angeles City, Pampanga, Philippines; Angeles; On-site; PHP 320,000 - 520,000; Full time

Benefits offered by this job

HMO

Free dependent after 2 years

Free meals

Free shuttle

Recreational facilities

Promotions

Job summary

Swak BPO Corp. in Clark Freeport Zone, Angeles City, Pampanga, is seeking an Integration Assistant to join our growing team.

This on-site role involves supporting vendor contract transitions, maintaining records, and collaborating with IT and operations to ensure smooth integration processes. The ideal candidate has at least 3 years of administrative experience, advanced Excel skills, strong organizational and communication abilities, and a college degree is preferred.

Qualifications

• 3+ years of experience in administrative or assistant role.
• Advanced Excel skills and MS Office 365 proficiency.
• Strong understanding of office management systems and procedures.
• Excellent time management and multitasking能力.

Responsibilities

• Coordinate with agency sellers, sales and operations teams, and vendors to support vendor contract transitions.
• Ensure licenses for legacy systems and tools are properly reduced following integration.
• Assist with due diligence activities and documentation tasks.
• Work with IT to transfer phone, email, and network access.
• Maintain and update contact lists and administrative records.
• Prepare and assist with regularly scheduled reports and research requests.
• Manage electronic filing systems and provide admin support to Specialty Teams.

Skills

MS Office 365

Excel

Office management

Time management

Written & verbal communication

Organization

Teamwork

Education

High school diploma or equivalent

College degree preferred

Tools

MS Office Suite

Job description

Swak BPO Corp. is one of the fasted-growing BPO centers in Clark Freeport Zone. We pride ourselves on doing great work for our customers with professionalism, integrity, and enthusiasm. Our work environment represents a culture of dedication, stability, and teamwork. As the business expands, we are to looking to hire an Integration Assistant to join our growing company.

The successful hire will perform semi-complex administrative support work, that involves disseminating information, and maintaining electronic filing systems. He/she will also perform administrative support work under general supervision with moderate ability to initiate and maintain independent judgment.

Job Responsibilities:

• Coordinate with agency sellers, sales and operations teams, and external vendors to support the transition of vendor contracts and relationships
• Ensure licenses for legacy agency management systems and rating tools are properly reduced following integration
• Support due diligence activities for upcoming transactions by assisting with documentation and related tasks
• Work closely with IT teams to facilitate the transfer of phone, email, and network access
• Maintain and update contact lists and administrative records
• Prepare and assist with regularly scheduled reports and research requests
• Manage and organize electronic filing systems to ensure easy access to information
• Provide administrative support to Specialty Teams as needed
• Respond to inquiries, provide requested information, and generate reports as required
• Handle multiple projects simultaneously while meeting deadlines
• Perform general administrative duties, including filing, correspondence, and handling general inquiries
• Manage sensitive and confidential information with professionalism and discretion
• Improve and maintain administrative systems to enhance efficiency and organization
• Retrieve information from records, emails, and other documentation, and prepare written summaries when needed
• Address and resolve administrative questions and requests
• Perform additional administrative tasks as assigned to support team objectives

Job Qualifications:

• Minimum of 3 years of experience in an administrative or assistant role
• Advanced proficiency in Microsoft Office 365, particularly Excel
• Strong understanding of office management systems and administrative procedures
• Excellent time management skills with the ability to multitask and prioritize effectively
• High attention to detail with strong problem-solving capabilities
• Excellent written and verbal communication skills
• Strong organizational, planning, and coordination abilities
• High school diploma or equivalent required; college degree preferred
• Proven ability to work collaboratively as part of a team

Why work with Swak BPO Corp.?

• Opportunity to work with international teams and companies
• Opportunity in promotions and salary increases
• A company that provides HMO; upon reaching your second year with the company, you will get one (1) free dependent at no additional cost
• Free meals prepared and provided by the company to promote a healthy lifestyle
• Free shuttle services provided around Angeles City and nearby areas
• A recreational facility that provides comfort and entertainment for employees to unwind

This is going to be an on-site work. Our offices are located in Clark Freeport Zone, Angeles City, Pampanga.