Carrier Growth and Partnerships Specialist

Expedock; Philippines; Hybrid; PHP 420,000 - 660,000; Full time

Job summary

Expedock is seeking a driven Carrier Development Representative to build relationships with truckload carriers and expand our client's carrier network. You will conduct outbound calls and email outreach to identify, engage, and pre-qualify carriers, while maintaining accurate CRM records and supporting onboarding.

The role requires strong English communication, ability to work night shifts, and experience in logistics outbound sales.

Qualifications

• Bachelor's degree in Business, Logistics, Supply Chain Management, Marketing, or related field preferred.
• 2–4 years in Sales Development, Business Development, Carrier Sales, Carrier Procurement, Freight Brokerage, or similar outbound sales in logistics/transportation.
• Proven cold calling, telemarketing, email outreach, and lead qualification experience.
• Excellent English communication skills (C1), written and verbal.
• Strong negotiation and relationship-building skills.
• Experience using CRM: Salesforce, HubSpot, Zoho, or similar.
• Familiarity with load boards, carrier databases, or TMS.
• Customer-focused, organized, and results-driven.
• Willing and able to work the night shift.

Responsibilities

• Conduct outbound telemarketing and email outreach to identify, engage, and pre‑qualify truckload carriers.
• Build and maintain a pipeline of qualified carriers to support growth of the carrier network.
• Introduce prospective carriers to partnership opportunities and guide onboarding.
• Maintain accurate records of carrier interactions, outreach activities, and pipeline progress in the CRM.
• Collaborate with Operations and Carrier Success to ensure a smooth onboarding experience.
• Update and maintain carrier records in CargoWise using data from My Carrier Portal.
• Perform quality checks to ensure carrier records remain accurate.
• Support rate negotiations and booking coordination as business needs evolve.
• Continuously build knowledge of carrier operations, freight brokerage, and transportation processes.

Skills

Outbound dialing

Email outreach

Lead qualification

CRM (Salesforce/HubSpot)

Negotiation

Relationship building

Telemarketing

Night shift availability

Independent work

Customer focus

Education

Bachelor's degree in Business/Logistics/SC/Marketing

Tools

Salesforce

HubSpot

Zoho CRM

CargoWise

Load boards

TMS

Job description

Expedock is seeking a driven Carrier Development Representative to build relationships with truckload carriers and expand our client's carrier network. You will conduct outbound calls and email outreach to identify, engage, and pre-qualify carriers, while maintaining accurate CRM records and supporting onboarding.

The role requires strong English communication, ability to work night shifts, and experience in logistics outbound sales.