Career Support Associate (Recruitment)

Tiger Ux; Taguig; On-site; PHP 480,000 - 720,000; Full time

Benefits offered by this job

Transportation allowance

Rice allowance

Leave conversion

Performance reviews

Government mandated benefits

HMO + 2 dependents

Night differential

Job summary

Tiger Ux in Taguig City is seeking a Recruitment Specialist to evaluate profiles, match openings, and guide candidates through resume enhancements while aligning with client requirements.

You will coordinate interviews, maintain a healthy pipeline for placements, and support successful placements for US-based clients. Strong English, outbound calling, and multitasking are essential in our fast-paced startup.

Qualifications

• Bachelor’s degree or high school diploma with 3+ years of experience.
• Minimum 2 years in a contact center or customer care environment.
• Experience in account management.
• At least 1 year tenure with each employer in the past 2 years.
• 1 year of solid sales experience in a US Recruitment Process Outsourcing environment.
• Experience in high-volume or seasonal recruitment for at least six months is preferred.
• Strong communication and problem-solving abilities addressing stakeholder needs.
• Clear, confident English with a neutral accent for interacting with US clients.
• Capable of handling high volume outbound calls and engaging conversations.
• Strong multitasking with calls, recruitment systems, and records.
• Opportunity-driven mindset; adaptable to a fast-paced startup.

Responsibilities

• Evaluate candidate profiles and resumes to determine suitability for opportunities.
• Identify and match job openings through career pages, boards, and platforms.
• Provide guidance to candidates on improving resumes and profiles.
• Arrange interview schedules and assist with coordination as needed.
• Maintain a consistent pipeline of qualified candidates for client submissions.

Skills

Communication

Problem solving

Multitasking

Outbound calls

Client relationship

Sales experience

English proficiency

Education

Bachelor’s degree

High school diploma + 3+ years experience

Tools

CRM/ATS

US recruitment

Phone/recruitment tools

Job description

Role Overview

• Evaluate candidate profiles and resumes to determine their suitability for available job opportunities.
• Identify and match job openings through company career pages, job boards, and other recruitment platforms.
• Provide guidance to candidates on improving their resumes and profiles while ensuring alignment with employer requirements.
• Arrange interview schedules and provide assistance with interview coordination when necessary.
• Maintain a consistent pipeline of qualified candidates for client submission to support successful placements and achieve recruitment targets.

Required Qualifications

• Must possess a bachelor’s degree or a high school diploma with at least three years of professional experience.
• Must have a minimum of two years of experience in a contact center or customer care environment.
• Must have substantial experience in account management.
• Must have maintained at least one year of tenure with each employer within the past two years.
• Must have one year of solid sales experience in a US Recruitment Process Outsourcing (RPO) environment.
• Experience in high-volume or seasonal recruitment for at least six months is preferred.
• Must demonstrate strong communication and problem-solving abilities, with the capacity to address stakeholder needs and contribute to successful placements.
• Must possess clear and confident English communication skills with a neutral accent suitable for interacting with US-based clients and candidates.
• Must be capable of handling a high volume of outbound calls, establishing rapport quickly, and maintaining engaging conversations.
• Must demonstrate strong multitasking abilities when managing calls, recruitment systems, and candidate or client records.
• Must have an opportunity-driven mindset, with the ability to recognize growth opportunities while maintaining customer and client satisfaction.
• Must be adaptable and capable of working effectively in a fast-paced startup environment with changing priorities.

Perks & Benefits

• Transportation Allowance
• Rice Allowance
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential

Work Schedule/Setup: Monday to Friday, night shift (DST Dependent)
Employment Type: Full-time
Work Location: On-site, BGC, Taguig City, Philippines