Career Support Associate (Talent Acquisition)

GECO Asia Pte Ltd; Taguig; Hybrid; PHP 469,000 - 781,000; Full time

Job summary

GECO Asia Pte Ltd in Taguig City is seeking a Career Support Associate to assist candidates and employers through interview coordination, placement activities, and ongoing communication throughout the recruitment journey.

The role suits professionals with experience in customer service, contact centers, recruitment support, or RPO, who can thrive in a fast-paced, people-focused setting. This is an onsite role in BGC with US EST night shifts.

Qualifications

• Minimum of 2 years in Contact Center, Customer Service, or Recruitment Support.
• At least 1 year with each employer in the last 2 years, showing stability.
• Strong English communication and call-handling skills.
• Ability to multitask across calls, systems, and candidate records in real time.

Responsibilities

• Review candidate profiles and assess fit against opportunities.
• Guide candidates through hiring requirements and interview prep.
• Coordinate interviews between candidates and employers.
• Conduct candidate follow-ups and maintain communication.
• Maintain accurate recruitment records and data in systems.
• Track outreach activities and interview outcomes.
• Meet quality, productivity, and turnaround time expectations.
• Support placement efforts by connecting candidates with opportunities.

Skills

Customer Service

Recruitment Support

RPO

Call handling

Job description

Career Support Associate

Location: BGC, Taguig City (100% Onsite)
Schedule: US EST / Night Shift (Non-negotiable)
Employment Type: Full-Time

About the Role

We are looking for a Career Support Associate who is passionate about helping candidates navigate the hiring process while delivering an exceptional experience. In this role, you will support candidates and employers through interview coordination, placement activities, and ongoing communication throughout the recruitment journey.

This position is ideal for professionals with experience in customer service, contact centers, recruitment support, RPO, or high-volume calling environments who thrive in a fast-paced and people-focused setting.

Key Responsibilities

• Review candidate profiles and assess fit against available opportunities.

• Guide candidates through hiring requirements, interview preparation, and next steps.

• Coordinate interviews between candidates and employers.

• Conduct candidate follow-ups and manage ongoing communication.

• Ensure timely and accurate candidate submissions.

• Maintain accurate records across recruitment systems and tools.

• Track outreach activities, interview outcomes, and follow-up actions.

• Meet quality, productivity, and turnaround time expectations.

• Support placement efforts by helping connect qualified candidates with available opportunities.

Required Qualifications

• Minimum of 2 years of experience in Contact Center, Customer Service, Customer Care, Recruitment Support, or RPO environments.

• At least 1 year of tenure with each employer within the last 2 years, demonstrating a stable employment history.

• Strong English communication and call-handling skills.

• Ability to manage candidate and client interactions confidently and professionally.

• Proven ability to multitask across calls, systems, tools, and candidate records in real time.

• At least 1 year of experience in Recruitment Process Outsourcing (RPO), recruitment support, or sales is preferred.

• 6+ months of experience supporting high-volume or seasonal hiring campaigns is preferred.

• Strong organizational skills and attention to detail.

• Comfortable working in a fast-paced, high-volume environment with multiple priorities.

• Adaptable and flexible, with the ability to thrive in a startup environment where responsibilities may evolve.

• Willing to work onsite in BGC, Taguig City on a US EST/Night Shift schedule.

Why Join Us?

• Work in a dynamic and fast-paced environment.

• Gain exposure to large-scale hiring and recruitment operations.

• Develop expertise in candidate engagement, recruitment support, and career services.

• Enjoy opportunities for learning, growth, and career advancement