Career Support Assistant

Tigerux Agile Innovation; Taguig; On-site; PHP 360,000 - 480,000; Full time

Benefits offered by this job

Transportation allowance

Rice allowance

Leave conversion

Performance reviews

Government benefits

HMO coverage

Night differential

Job summary

Key duties include invoice processing, data integrity across systems, interview scheduling, and coordination with US-based operations. Monday–Friday night shift may apply.

Qualifications

• At least 1 year of experience in a contact center, customer service, recruitment, administrative, or operations environment.
• Strong attention to detail and the ability to handle high-volume transactions.
• Good conversational and written English communication skills.
• Comfortable performing repetitive, high-volume outbound activities.
• Demonstrated ability to manage multiple tasks, priorities, and deadlines.
• Comfortable using multiple systems, tools, spreadsheets, and communication platforms.
• Willingness to work with US-based operations and schedules.

Responsibilities

• Engage with candidates and employers through outreach, sourcing, and relationship management.
• Identify, attract, and manage qualified candidates, ensuring a smooth application process and maintaining an active talent pipeline.
• Coordinate with employers, provide timely support, and respond to recruitment inquiries.
• Prepare, monitor, and follow up on placement invoices, ensuring accurate billing and payment tracking.
• Maintain accurate records of candidates, employers, job postings, and invoices while ensuring data integrity across systems.
• Support interview scheduling, candidate coordination, and other recruitment-related administrative tasks.
• Monitor assigned tasks and work queues, ensuring service level agreements (SLAs) are consistently met.
• Investigate, report, and escalate issues as needed.

Skills

Candidate outreach

Relationship management

English communication

High-volume processing

Multi-tasking

Data entry

Organizational skills

US time zones

Tools

MS Excel

CRM systems

ATS

Job description

Responsibilities:

• Proactively engage with candidates and employers through outreach, sourcing, and relationship management to support hiring needs.
• Identify, attract, and manage qualified candidates, ensuring a smooth application process and maintaining an active talent pipeline.
• Coordinate with employers, provide timely support, and respond to recruitment inquiries.
• Prepare, monitor, and follow up on placement invoices, ensuring accurate billing and payment tracking.
• Maintain accurate records of candidates, employers, job postings, and invoices while ensuring data integrity across systems.
• Support interview scheduling, candidate coordination, and other recruitment-related administrative tasks.
• Monitor assigned tasks and work queues, ensuring service level agreements (SLAs) are consistently met.
• Investigate, report, and escalNote: The original text provided reaches the end of this bullet and continues the sentence, but for clarity the full phrase was omitted in the original input.

Qualifications:

• At least 1 year of experience in a contact center, customer service, recruitment, administrative, or operations environment.
• Strong attention to detail and the ability to handle high-volume transactions.
• Good conversational and written English communication skills.
• Comfortable performing repetitive, high-volume outbound activities.
• Demonstrated ability to manage multiple tasks, priorities, and deadlines.
• Comfortable using multiple systems, tools, spreadsheets, and communicationplatforms.
• Strong organizational and follow-through skills.
• Willingness to work with US-based operations and schedules.

Work Set-up

• Monday – Friday | Night Shift (DST Dependent)

Work Location:

• BGC, Taguig

Benefits:

• Transportation Allowance
• Rice Allowance
• Leave Conversion Benefit
• Performance Reviews
• Government Mandated Benefits
• HMO + 2 Dependents (Effective Day 1)
• 10% Night Differential