Recruitment Support Specialist

GECO Asia Pte Ltd; Taguig; Hybrid; PHP 312,000 - 402,000; Full time

Job summary

GECO Asia Pte Ltd is seeking a Recruitment Support Specialist to provide administrative and operational support to our Career Support team. This role requires 100% onsite work at BGC Taguig, with a graveyard shift from 11:00 PM to 8:00 AM PHT.

You will handle candidate and employer outreach, application processing, invoicing tasks, and data quality control in a fast-paced environment. Ideal candidates have 1+ year in customer service or related fields, strong attention to detail, and proficiency

Qualifications

• At least 1 year of experience in customer service, contact center, recruitment, administration, or operations.
• Strong attention to detail and ability to manage high-volume tasks.
• Good written and verbal English communication skills.
• Comfortable performing outbound communication activities.
• Ability to manage multiple priorities and meet deadlines.
• Proficient in using various systems, tools, spreadsheets, and communication platforms.
• Strong organizational and follow-through skills.
• Willing to support US-based operations and work a night-shift schedule.

Responsibilities

• Conduct outbound outreach to candidates and employers.
• Re-engage inactive candidates and employers.
• Respond to client inquiries and support hiring requirements.
• Maintain active candidate and employer pipelines while meeting service timelines.
• Send candidate outreach messages based on job requirements.
• Process candidate responses and job applications.
• Maintain accurate candidate and application records.
• Create and issue invoices for successful placements.
• Monitor invoice status and follow up on payments when necessary.
• Assist with monthly billing reconciliation activities.
• Maintain accurate candidate, employer, job, and invoice records.
• Verify information such as candidate details, job positions, and invoice amounts.
• Escalate discrepancies or missing information promptly.
• Assist with interview scheduling and coordination.
• Support daily administrative and operational activities.
• Monitor assigned tasks and ensure completion within established service levels.
• Escalate operational concerns as needed.

Skills

Customer service

Attention to detail

English communication

Outbound outreach

Multi-tasking

Organizational skills

Tools

CRM systems

Spreadsheets

Communication platforms

Job description

About the Role

Work Arrangement: 100% Onsite, BGC Taguig (Non-negotiable)
Shift Schedule: 11:00 PM - 8:00 AM PHT (Must be able to commit to a graveyard shift schedule)

We are looking for a highly organized and detail-oriented Recruitment Support Specialist to provide administrative and operational support to our Career Support team. In this role, you will help maintain candidate and employer engagement, process job applications, support candidate sourcing efforts, coordinate hiring activities, and manage invoicing-related tasks.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and can efficiently manage multiple tasks while maintaining accuracy.

Key Responsibilities

Candidate & Employer Support

• Conduct outbound outreach to candidates and employers.

• Re-engage inactive candidates and employers.

• Respond to client inquiries and support hiring requirements.

• Maintain active candidate and employer pipelines while meeting service timelines.

Sourcing & Application Processing

• Send candidate outreach messages based on job requirements.

• Process candidate responses and job applications.

• Maintain accurate candidate and application records.

Invoice & Administrative Support

• Create and issue invoices for successful placements.

• Monitor invoice status and follow up on payments when necessary.

• Assist with monthly billing reconciliation activities.

Data Management & Quality Control

• Maintain accurate candidate, employer, job, and invoice records.

• Verify information such as candidate details, job positions, and invoice amounts.

• Escalate discrepancies or missing information promptly.

Operational Support

• Assist with interview scheduling and coordination.

• Support daily administrative and operational activities.

• Monitor assigned tasks and ensure completion within established service levels.

• Escalate operational concerns as needed.

Qualifications

• At least 1 year of experience in customer service, contact center, recruitment, administration, or operations.

• Strong attention to detail and ability to manage high-volume tasks.

• Good written and verbal English communication skills.

• Comfortable performing outbound communication activities.

• Ability to manage multiple priorities and meet deadlines.

• Proficient in using various systems, tools, spreadsheets, and communication platforms.

• Strong organizational and follow-through skills.

• Willing to support US-based operations and work a night-shift schedule.