Cantonese Booking & Logistics Specialist

J-K Netwok Services; Metro Manila; Sur place; PHP 1 320 000 - 1 581 000; Plein temps

Avantages offerts par ce poste

HMO

Insurance

PTO credits

Sick Leave/Vacation Leave

Government-Mandated Benefits

Night differential 10%

Other benefits discussed

Résumé du poste

J-K Netwok Services is seeking a Cantonese Customer Logistics Specialist to support ticket purchases, refunds, and bookings for customers. The role is on-site in Pasig, Iloilo, or Dumaguete with a shifting schedule and a monthly salary of PHP 130,000.

Qualified candidates may be high school graduates, undergraduates, or graduates; proficiency in Cantonese and conversational English is required. Experience in customer service or BPO is a plus and strong communication skills are essential.

Qualifications

• Must speak Cantonese and have conversational English.
• Open to HS graduates, undergraduates, and bachelor graduates.
• Foreign nationals with a permanent visa may apply.
• Experience in customer service and sales is advantageous.

Responsabilités

• Assist customers with ticket purchases, transfers, and refunds.
• Handle issues like missing tickets, delayed delivery, or invalid tickets.
• Support payment concerns and billing disputes.
• Help with account access (login, verification, security).
• Manage complaints from buyers and sellers and escalate as needed.
• Coordinate with internal teams for ticket resolution.

Connaissances

Cantonese

English (conversational)

Customer service

Sales experience

BPO experience

Formation

High School graduate

Undergraduate

Bachelor's degree

Description du poste

J-K Netwok Services is seeking a Cantonese Customer Logistics Specialist to support ticket purchases, refunds, and bookings for customers. The role is on-site in Pasig, Iloilo, or Dumaguete with a shifting schedule and a monthly salary of PHP 130,000.

Qualified candidates may be high school graduates, undergraduates, or graduates; proficiency in Cantonese and conversational English is required. Experience in customer service or BPO is a plus and strong communication skills are essential.