Cantonese AR Collections Associate — Boost Cash Flow

somewhere; Manila; On-site; PHP 750,000 - 1,501,000; Full time

Job summary

somewhere is seeking a Collections Associate (Tier 1) based in the Philippines. The role centers on managing the accounts receivable portfolio, contacting customers to secure payment, and establishing payment plans to ensure timely collections.

The ideal candidate has 0-2+ years in collections, with experience in SAP/Oracle and MS Office, and excellent English communication. Cantonese-speaking applicants are preferred; onsite work may require relocation.

Qualifications

• Bachelor's degree required or preferred.
• 0-2+ years in collections or accounts receivable.
• Proficient with SAP/Oracle and MS Office.
• Excellent English communication.
• Must be from the Philippines and Cantonese-speaking.

Responsibilities

• Manage overdue accounts by proactively contacting customers.
• Define payment plans with customers and manage terms.
• Maintain detailed records of collection activities and commitments.
• Resolve billing disputes to facilitate payment.
• Collaborate with sales and customer service to improve collections.
• Prepare regular reports on collection activities and risks.
• Ensure compliance with policies and regulations.

Skills

Excellent English communication

Strong communication

English

Education

Bachelor's Degree

Tools

SAP

Oracle

Microsoft Office

Job description

somewhere is seeking a Collections Associate (Tier 1) based in the Philippines. The role centers on managing the accounts receivable portfolio, contacting customers to secure payment, and establishing payment plans to ensure timely collections.

The ideal candidate has 0-2+ years in collections, with experience in SAP/Oracle and MS Office, and excellent English communication. Cantonese-speaking applicants are preferred; onsite work may require relocation.