Call Center Representative - Alorica Marikina Site

TalentLink Outsourcing; Quezon City; On-site; PHP 223,200 - 446,400; Full time

Benefits offered by this job

Performance Bonus

Anniversary Gifts

Paid Training & Incentives

Vacation Leave / Personal Time Off PAID

13th Month Pay

Annual Performance Increase

Job summary

TalentLink Outsourcing is seeking Call Center Representatives for their Alorica Marikina Site in Quezon City. This full-time position offers a monthly salary of ₱20-40K with no prior experience required as training is provided. Ideal candidates are fresh graduates or high school finishers with skills in customer service and problem solving. Additional perks include vacation pay, anniversary bonuses, and performance incentives, all within a supportive team environment.

Qualifications

• No previous BPO experience needed; training will be provided.
• Open to college fresh graduates, senior high school and high school graduates, college undergraduates, and vocational graduates.

Responsibilities

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Skills

English Language

Customer Service

Call Centre

Problem Solving

Team Player

Account Management

Technical Skills

Interpersonal Skills

Organizational Skills

Strong Work Ethic

Education

High School Diploma or equivalent

Job description

Call Center Representative - Alorica Marikina Site

TalentLink Outsourcing

Urgent ₱20-40K [Monthly] On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Anniversary Gifts, Annual Appraisal, Employee of the Month Award, Employee Recognition Program, Incentives

Professional Development

Employee Assistance Program, Job Training, Mentorship Program, Professional Development

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer issues and complaints efficiently.
• Maintain detailed records of customer interactions.
• Collaborate with team members to enhance service quality.
• Meet performance metrics and contribute to team goals.

Requirements & Benefits of ALORICA PH!

• Earn ₱18K up to ₱37K monthly salary range
• NO BPO experience needed – We’ll train you!
• College Fresh grads, SHS & HS grads, College undergrads, Vocational Grad? WELCOME!
• 20% Night Differential
• Paid Training & Incentives
• 13th Month Pay
• Vacation Leave / Personal Time Off PAID
• Anniversary Bonus
• Annual Performance Increase
• WORK ONSITE with a professional & supportive team

• English Language
• Customer Service
• Call Centre
• Problem Solving
• Team Player
• Account Management
• Technical Skills
• Interpersonal Skills
• Organizational Skills
• Strong Work Ethic