Call Center Representative

Miranda HR; Taguig; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Holiday Gifts

Incentives

Life Insurance

Job Training

Job summary

A customer service provider in Metro Manila seeks an entry-level representative to deliver exceptional service via phone, email, and chat. Responsibilities include resolving client inquiries, maintaining records, and collaborating to enhance service quality. Candidates should possess a High School Diploma and strong communication skills. The role offers a dynamic work environment with flexible scheduling and includes benefits like health insurance and professional development.

Qualifications

• Entry-level position suitable for candidates with 0-2 years of experience.
• Must be able to manage time effectively and prioritize tasks.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Provide exceptional customer service via phone, email, and chat.
• Assist customers in resolving inquiries and issues promptly.
• Maintain accurate records of customer interactions.

Skills

Strong communication and interpersonal skills

Time management

Positive attitude

Education

High School Diploma or equivalent

Job description

Description

• Provide exceptional customer service to clients via phone, email, and chat.
• Assist customers in resolving inquiries and issues in a timely and professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to improve service quality and efficiency.
• Process orders, forms, and requests as required.

Qualifications

• Educational Qualifications: High School Diploma or equivalent.
• Experience Level: Entry-level (0–2 years).
• Skills and Competencies: Strong communication and interpersonal skills.
• Skills and Competencies: Ability to manage time effectively and prioritize tasks.
• Qualities and Traits: Positive attitude and a willingness to learn.
• Working Conditions: Fast-paced environment with flexible scheduling.

Benefits

Employee Recognition and Rewards: Holiday Gifts, Incentives.

Government Mandated Benefits.

Insurance Health & Wellness: Life Insurance.

Professional Development: Job Training.