Call Center Representative

Metacom Careers; Pasig; On-site; PHP 200,880 - 312,480; Full time

Benefits offered by this job

Commission & bonuses

HMO health insurance

Job training & professional developm

Job summary

Metacom Careers is hiring for an English-speaking customer service role based in Pasig, Philippines. The position requires handling incoming calls, addressing inquiries, and delivering exceptional service in a collaborative call center environment.

Educational qualification is a Bachelor's degree or equivalent experience, with 0–2 years of experience. The role offers on-site work and opportunities for training and development, plus incentive-based earnings.

Qualifications

• Bachelor’s degree in a relevant field or equivalent experience.
• 0–2 years of experience.
• Proficient in English; strong customer service and interpersonal skills.
• Excellent organizational skills and ability to work collaboratively as a team player.
• Ability to handle technical inquiries and provide guidance.
• Comfortable working in a call center environment.

Responsibilities

• Handle incoming calls and address customer inquiries effectively.
• Provide exceptional customer service and resolve issues promptly.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service quality.
• Stay updated with product knowledge to assist customers better.

Skills

English proficiency

Customer service

Interpersonal skills

Education

Bachelor’s degree

Job description

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

• Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

• HMO

Professional Development

• Job Training, Professional Development

Description

• Handle incoming calls and address customer inquiries effectively.
• Provide exceptional customer service and resolve issues promptly.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve service quality.
• Stay updated with product knowledge to assist customers better.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field or equivalent experience.
• Experience Level: 0–2 years.
• Skills and Competencies: Proficient in English; strong customer service and interpersonal skills.
• Qualities and Traits: Excellent organizational skills and ability to work collaboratively as a team player.
• Responsibilities and Duties: Ability to handle technical inquiries and provide guidance.
• Working Conditions: Comfortable working in a call center environment.

English Language Customer Service Team Player Technical Skills Organizational Skills People Skills Interpersonal Skills

Working Location

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