Call Center Agent

Neksjob Philippines; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Very Competitive Salary

Training

Best Health Insurance for You and Your Dependents

Supportive and Growth-Oriented Work Environment

Job summary

A leading recruitment agency is looking for a Call Center Agent in Pasig. This role involves handling customer inquiries, resolving complaints, and maintaining records of interactions. Candidates must be at least college graduates and possess good English communication skills. The position offers competitive salary, training, and health insurance.

Qualifications

• Candidate should possess good to excellent English communication skills.
• Willingness to start immediately is required.

Responsibilities

• Answer incoming calls and respond to customer inquiries.
• Handle customer complaints and provide appropriate solutions.
• Maintain detailed records of customer interactions.

Skills

Good to excellent English communication skills

Education

At least a college graduate or college-level

Job description

Overview

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

We are looking for a Call Center Agent to join our customer support team. In this role, you will handle inbound and/or outbound calls, assist customers with their inquiries, resolve complaints, and provide accurate information about products and services.

Responsibilities

• Answer incoming calls and respond to customer inquiries
• Handle customer complaints, provide appropriate solutions and alternatives
• Maintain detailed records of customer interactions
• Follow communication scripts and procedures

Qualifications

• At least a college graduate or college-level
• With or without call center experience
• Good to excellent English communication skills
• Willing to start immediately

What Awaits You

• Very Competitive Salary
• Training
• Best Health Insurance for You and Your Dependents
• Supportive and Growth-Oriented Work Environment

Working Location

On-site - Pasig

If the position requires you to work overseas, please be vigilant and beware of fraud.

Safety Notice

• withholds your ID,
• requires you to provide a guarantee or collects property,