Call Center Representative

Synlink Recruitment Outsourcing Co. Inc.; Mandaluyong; On-site; PHP 167,400 - 279,000; Full time

Benefits offered by this job

Incentives

Health Insurance

Flexible Hours

Job summary

A recruitment outsourcing firm is seeking a customer service representative to provide exceptional service by handling inquiries and calls. The ideal candidate will have a high school diploma and 0–2 years of experience, with strong English skills and a problem-solving attitude. This is a full-time, on-site role in Mandaluyong, offering benefits such as incentives and health insurance.

Qualifications

• 0–2 years of experience in customer service.
• Ability to work in a team and maintain a positive attitude.

Responsibilities

• Provide exceptional customer service by responding to customer inquiries.
• Handle inbound and outbound calls professionally.
• Document customer interactions and update account information.

Skills

Proficient in English

Excellent customer service skills

Strong problem-solving abilities

Call center experience preferred

Effective interpersonal skills

Education

High School diploma or equivalent

Job description

Synlink Recruitment Outsourcing Co. Inc.

On-site - Mandaluyong No Exp Required High/Senior High School Full-time

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Job Description

Employee Recognition and Rewards

Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Work-Life Balance

Flexible Hours

Read More

• Provide exceptional customer service by responding to customer inquiries and resolving issues promptly.
• Handle inbound and outbound calls in a professional manner.
• Document customer interactions and update account information accurately.
• Collaborate with team members to improve service delivery and enhance customer satisfaction.
• Maintain a positive attitude while assisting customers in a fast-paced environment.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficient in English, excellent customer service skills, strong problem-solving abilities, call center experience preferred
• Qualities and Traits: Strong work ethic, effective interpersonal skills, ability to work in a team
• Working Conditions: Standard office environment, may require working evenings and weekends

English Language Customer Service Problem Solving Strong Work Ethic Call Centre Interpersonal Skills

Preview

HR Manager Synlink Recruitment Outsourcing Co. Inc.

High response rate

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